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For Returns:
1. Contact us within 3 days of delivery to discuss the problem.2. Buyer must show that the item is not as described. Item will be compared with archive photos and documentation.3. No substitutions. Customer revokes refund if he or she substitutes an item for the original upon return. This is mail fraud and a federal felony subject to legal prosecution.4. Refund = purchase price less credit card fees and less shipping and handling(when applicable). Sometimes may be waived.5. Buyer pays for return shipping and insurance.6. Item must be returned via the carrier by which it was delivered.7. Payment method does not affect the refund policy.8. Returned item must be received with RMA approval # within 15 days of the date of purchase.
Sparkysemporium respects your right to privacy. By visiting sparkysemporium.com, you agree to accept the practices described below
Personal Information:1. Information that you freely enter on our Web site or that you send to us in other manners is stored in you account file.2. This information is used to respond to your requests, customize future shopping for you, improve our shop, i.e. website, and communicate with you.3. You provide this type of information when you search, buy, bid, post, interact or communicate with customer service.4. You also provide information in Your Account or Accounts, when you communicate with us by phone, e-mail or other manner.5. Types of information include your name, address, phone number and content of emails, order information, and preferences for payment and shipping.
